PURELIVA returns
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Returns

Satisfaction Guarantee

A ritual should
feel good from
the first cup.

If your order does not meet your expectations, contact us within 30 days of delivery. Because tea is a food product, opened items may not always be physically returnable, but we will work with you on a fair solution.

For damaged or missing items, send your order number and a photo so we can replace the item or resolve the shipment quickly.

Start a Return
Jasmine Green Tea pouch